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In-Store Instant Cashback with Tyro

Hello Clever is proud to introduce Australia’s first in-store instant cashback experience in partnership with Tyro, enabling seamless rewards at physical retail locations. Through integration with Tyro’s advanced EFTPOS terminals, Hello Clever allows cashback on in-store purchases, credited instantly to the customer’s Hello Clever app wallet.

How In-Store Cashback Works​

The in-store cashback process combines Tyro’s payment infrastructure with Hello Clever’s cashback platform, delivering a seamless, real-time experience:

  1. Customer Links Payment Method: Customers link their preferred card or Apple Pay to their Hello Clever app account, enabling it to track eligible in-store purchases.
  2. Real-Time Cashback Validation: When a customer taps their linked card or Apple Pay at a Tyro terminal in a participating venue, Tyro’s terminal communicates with Hello Clever to validate the transaction instantly.
  3. Instant Cashback Credit to Wallet: Upon successful validation, the cashback amount is instantly credited to the customer’s Hello Clever app wallet. A notification confirms the reward, providing immediate gratification.
  4. Data Synchronisation: Transaction and cashback updates sync between Tyro and Hello Clever, ensuring transparency and accuracy for merchants and customers alike.

This system creates a frictionless experience for customers, who simply pay as usual at participating venues to earn instant rewards.

Did You Know?

With Tyro and Hello Clever’s real-time cashback solution, businesses can boost customer satisfaction by rewarding purchases instantly, creating a unique in-store shopping experience.

Technical Requirements: Tyro Terminals​

In-store cashback is exclusively enabled on Tyro terminals, which support secure and efficient real-time cashback processing. Tyro’s technology allows Hello Clever to communicate with the terminal instantly, enabling immediate fund tracking and cashback application. This integration is essential for in-store cashback, making it necessary for venues to have Tyro terminals to offer this feature.

Tyro terminals are known for their advanced capabilities, including fast transactions, enhanced security, and real-time data transmission, making Tyro the ideal partner for Hello Clever’s cashback service.

Customer Experience 📲​

The in-store cashback process is seamless and intuitive for customers:

  • Setup: Customers link their payment method (card or Apple Pay) to the Hello Clever app.
  • Payment Process: At participating venues, customers pay as they normally would by tapping their linked card or Apple Pay at a Tyro terminal.
  • Cashback Confirmation: Once the transaction is processed, cashback is credited instantly to the customer’s Hello Clever app wallet, accompanied by a notification confirming the reward.

This experience requires no additional steps beyond the usual payment process, making it an attractive option for customers seeking cashback rewards.

Benefits for Businesses​

Hello Clever’s partnership with Tyro brings unique advantages to businesses:

  • Increased Customer Loyalty: Instant cashback at the point of sale encourages repeat visits and builds brand loyalty among customers.
  • Seamless Customer Experience: Instant cashback means customers enjoy a rewarding in-store experience without hassle.
  • Attract New Shoppers: Hello Clever’s cashback app draws customers actively seeking rewards, increasing foot traffic at participating venues.

Using Hello Clever’s merchant portal, businesses can monitor cashback activity and review campaign performance, gaining valuable insights into customer engagement and in-store activity.

For Business Owners

Interested in offering in-store cashback? Make sure your venue is equipped with Tyro terminals to participate in Hello Clever’s instant cashback program. This feature helps differentiate your brand, bringing added value to customers at the point of sale.

Integrating In-Store Cashback with Hello Clever​

To offer in-store cashback, businesses need Tyro terminals and participation in Hello Clever’s cashback program. Here’s how the integration works:

  1. Enable Tyro Terminal Setup: Ensure that your business’s payment terminals are Tyro-compatible, as only Tyro terminals support Hello Clever’s in-store cashback integration.
  2. Register Cashback Offers via Hello Clever Portal: Merchants create and manage their cashback campaigns via the Hello Clever merchant portal, setting cashback rates, eligibility criteria, and offer duration.
  3. Synchronise Campaign Data: When a campaign is created, Hello Clever syncs the offer details with Tyro terminals in real time. Each eligible purchase validates and processes cashback according to the campaign.

This system removes the need for manual tracking, as cashback data syncs automatically across both Hello Clever and Tyro’s platforms.

Why Choose Hello Clever for In-Store Cashback?​

The Hello Clever and Tyro partnership offers Australian consumers and businesses a unique, rewarding in-store experience. By combining Hello Clever’s cashback platform with Tyro’s reliable payment technology, we deliver a seamless in-store cashback experience that benefits both customers and businesses alike.