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Anti-Money Laundering (AML) & Counter-Terrorism Financing (CTF)

At Hello Clever, we are committed to building a secure and compliant platform that protects against money laundering, terrorism financing, and other financial crimes. Our Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) measures are designed to ensure that all transactions on our platform adhere to local and international regulatory standards.

By incorporating advanced technology, monitoring tools, and a partnership with Flagright, Hello Clever takes a proactive approach to detect and prevent suspicious activity, creating a safer environment for our users.

Our Commitment to AML and CTF Compliance​

As a responsible fintech provider, Hello Clever is committed to complying with AML and CTF regulations across the jurisdictions in which we operate. This commitment includes:

  • Monitoring and Detection: We continuously monitor transactions for signs of suspicious activity and implement technology that enables real-time detection of high-risk transactions.
  • User Verification: We conduct comprehensive Know Your Customer (KYC) checks on all users as part of our AML/CTF strategy, ensuring that only verified individuals and businesses can transact on our platform.
  • Risk Assessment and Compliance Policies: Our AML/CTF policies include rigorous risk assessment and protocols for handling suspicious activities, ensuring we take appropriate action if any unusual patterns are detected.

These practices are central to our commitment to regulatory compliance, safeguarding our users, and preventing financial crimes.

How We Monitor Transactions for AML/CTF Compliance​

Our AML/CTF framework includes a multi-layered approach to detecting, preventing, and reporting suspicious activity, combining both rule-based and machine learning models for accurate monitoring.

Real-Time Transaction Monitoring​

Hello Clever monitors every transaction in real-time, applying advanced algorithms and compliance rules that help us detect unusual patterns associated with money laundering or terrorism financing.

  • Rule-Based Detection: Our system applies pre-defined rules that automatically flag transactions that meet certain high-risk criteria, such as large transfers, unusual transaction patterns, or interactions with high-risk geolocations.
  • Machine Learning Detection: We leverage machine learning to identify subtle, evolving patterns in transaction data, enabling us to detect emerging risks that may not be covered by traditional rule-based systems.
  • Automated Alerts: When suspicious transactions are identified, our system generates automated alerts, which are then reviewed by our compliance team for further investigation and potential escalation.

This real-time approach enables us to identify and act upon risks quickly, helping us maintain a secure environment for all users.

Enhanced Security with Flagright Partnership​

To further strengthen our AML/CTF capabilities, Hello Clever has partnered with Flagright, a leader in AML compliance and transaction monitoring solutions. Flagright’s tools integrate seamlessly with our platform, offering us advanced insights and improving our ability to detect suspicious activity.

  • Sophisticated Pattern Recognition: Flagright’s technology allows us to identify complex patterns associated with money laundering and terrorism financing, going beyond basic detection to spot emerging and sophisticated schemes.
  • Real-Time Threat Intelligence: Flagright provides up-to-date intelligence on the latest trends in financial crime, helping us stay proactive in adjusting our monitoring rules to address evolving risks.
  • Customisable AML Rules: With Flagright, we can create and modify AML rules based on current threat intelligence, providing us with a flexible, adaptable approach to compliance that keeps up with the latest trends in financial crime prevention.

Our partnership with Flagright enhances our ability to detect, review, and report suspicious activities, ensuring that Hello Clever’s AML/CTF efforts are both robust and compliant.

Reporting and Compliance Actions​

Hello Clever takes immediate and responsible action whenever suspicious activity is identified, in line with regulatory requirements.

  • Internal Escalation and Investigation: When our monitoring systems detect unusual activity, our compliance team conducts a thorough investigation. Any activity that may be linked to money laundering or terrorism financing is flagged and escalated within our organisation.
  • Suspicious Matter Reports (SMRs): If suspicious activity meets regulatory criteria, Hello Clever files Suspicious Matter Reports (SMRs) with the relevant authorities, cooperating fully to ensure proper action is taken.
  • Regular Compliance Audits: To ensure our AML/CTF measures remain effective, we undergo regular internal and third-party audits, assessing our systems and practices for compliance with global and regional regulations.

Through these procedures, Hello Clever maintains a strong stance against financial crimes, ensuring a safe platform for all users.

Why AML/CTF Compliance Matters for Our Users​

Our AML and CTF compliance efforts aren’t just about meeting regulatory requirements—they are part of our commitment to building a secure and trusted platform for our users.

  • Protecting User Accounts: By preventing money laundering and other illicit activities, we help protect user accounts from being associated with suspicious activity, ensuring that all transactions remain safe and legitimate.
  • Building Trust: Our commitment to AML and CTF compliance helps build trust with our users, reassuring them that Hello Clever takes every measure to secure their data and transactions.
  • Mitigating Financial Crime Risks: Through effective AML/CTF practices, we mitigate risks associated with financial crime, providing peace of mind to our users and fostering a compliant, reliable environment for transactions.

By prioritising AML and CTF measures, Hello Clever creates a safe and compliant platform for users and upholds the integrity of our services.

For more information about our AML/CTF practices or to discuss any specific compliance concerns, please reach out to our support team. We’re here to ensure that Hello Clever remains a secure and compliant environment for all users.