Retrieve the current status of a PayID payment request, providing real-time updates to track the state of a payment. This endpoint is essential for monitoring payment progress and handling different outcomes, including refunds.
Possible statuses include:
pending: The customer has not yet made the payment.
received: The payment has been successfully completed by the customer.
expired: The payment request has expired because it was not fulfilled in time.
return_pending: A refund request (either full or partial) is pending on this payment.
return_received: The refund has been successfully returned to the original payer.
return_expired: The refund request expired after being unfulfilled for 10 days.
return_rejected: The refund failed due to an issue with the recipient’s account. No further attempts will be made to process the refund.
partially_refunded: Part of the payment has been refunded. Further refunds can be requested until the full amount is refunded.
Note: Either id or payid is required as a query parameter. If both are provided, the id will take precedence in determining the status.
Represents the specific stage within the pending status. This value is null unless the transaction is flagged for being overpaid, underpaid, or having an unmatched nonce.
Details about any refunds that are associated with this payment. This includes information about the refund PayID, refund amount, and any reasons provided. Note: this field is deprecated and will be removed in a few upcoming versions. Use refund_records instead.
A list of refund records associated with this payment request, replacing refund_information. Each entry details the refund amount, request date, and reason.
A shortened version of the invoice URL for convenience. This can be used to quickly share or access the invoice details. Note: this field is deprecated.
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Possible values include:\n- `return_pending`: A return of funds is in process.\n- `return_received`: The refund has been successfully returned to the original payer.\n- `return_rejected`: The refund failed due to an issue with the recipient's account. No further attempts will be made to process the refund.\n","example":"return_pending","uniqueKey":"items.[INDEX].refund_records.items.[INDEX].status","typeLabel":"enum\u003cstring>"},"refund_amount":{"type":"number","description":"The amount that is being refunded to the payer. This helps in tracking the value being returned.\n","example":0.1,"uniqueKey":"items.[INDEX].refund_records.items.[INDEX].refund_amount","typeLabel":"number"},"request_date":{"type":"string","format":"date-time","description":"The date and time when the refund was requested. 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This can include reasons such as product issues or cancellation.\n","example":"Broken product","uniqueKey":"items.[INDEX].refund_records.items.[INDEX].reason","typeLabel":"string"}},"uniqueKey":"items.[INDEX].refund_records.items.[INDEX]","typeLabel":"object"},"uniqueKey":"items.[INDEX].refund_records","typeLabel":"object[]"},"sender_details":{"type":"object","description":"Information about the sender of the payment, including reference details, bank information, and account holder's name.\n","properties":{"reference":{"type":"string","description":"A reference provided by the sender for the transaction, used for identifying the purpose or source of the funds.\n","example":"SenderRef123","uniqueKey":"items.[INDEX].sender_details.reference","typeLabel":"string"},"description":{"type":"string","description":"Additional description provided by the sender, adding context to the payment.\n","example":"Payment from John Doe","uniqueKey":"items.[INDEX].sender_details.description","typeLabel":"string"},"bsb":{"type":"string","description":"The Bank-State-Branch (BSB) number of the sender, which is used to identify the bank and branch involved in the transaction.\n","example":"123456","uniqueKey":"items.[INDEX].sender_details.bsb","typeLabel":"string"},"account_number":{"type":"string","description":"The account number from which the payment is being sent, helping in tracing the source of the payment.\n","example":"987654321","uniqueKey":"items.[INDEX].sender_details.account_number","typeLabel":"string"},"account_name":{"type":"string","description":"The name on the account from which the payment is being sent. This helps in verifying the identity of the sender.\n","example":"John Doe","uniqueKey":"items.[INDEX].sender_details.account_name","typeLabel":"string"}},"uniqueKey":"items.[INDEX].sender_details","typeLabel":"object"},"short_invoice_url":{"type":"string","format":"uri","description":"A shortened version of the invoice URL for convenience. This can be used to quickly share or access the invoice details. Note: this field is deprecated.\n","example":"https://short.example.com/invoice/123456","deprecated":true,"uniqueKey":"items.[INDEX].short_invoice_url","typeLabel":"string\u003curi>"},"invoice_url":{"type":"string","format":"uri","description":"The full URL of the invoice related to the payment request. This provides access to the detailed invoice online. Note: this field is deprecated.\n","example":"https://example.com/invoice/123456","deprecated":true,"uniqueKey":"items.[INDEX].invoice_url","typeLabel":"string\u003curi>"},"metadata":{"type":"object","description":"Optional custom metadata to attach to the transaction.","example":{"custom_note":"Priority customer"},"uniqueKey":"items.[INDEX].metadata","typeLabel":"object"}},"uniqueKey":"items.[INDEX]","typeLabel":"object"},"uniqueKey":"","typeLabel":"object[]"},"examples":{"Example":{"title":"Example","value":[{"id":123456,"uuid":"pi_as2ks12xa2","balance_id":"HDCHJSS","name":"John Doe","request_payid":"payid123@example.com","merchant_name":"Merchant Co.","gst":true,"amount":"100.0","total":"110.0","gst_amount":"10.0","expired_at":"2024-12-31T23:59:59Z","external_id":"custom-id-12345","cashback_amount":"5.0","pay_by":"2024-12-30T23:59:59Z","paid_at":"2024-12-25T12:34:56Z","status":"pending","description":"Payment for invoice #1234","nonce":"unique_nonce_string","stage":"overpaid","refund_information":{"refund_payid":"sample@payid.com","refund_amount":0.1,"request_date":"2024-12-31T23:59:59Z","reason":"Broken product"},"refund_records":[{"uuid":"rf_as231sdas12","status":"return_pending","refund_amount":0.1,"request_date":"2024-12-31T23:59:59Z","reason":"Broken product"}],"sender_details":{"reference":"SenderRef123","description":"Payment from John Doe","bsb":"123456","account_number":"987654321","account_name":"John Doe"},"short_invoice_url":"https://short.example.com/invoice/123456","invoice_url":"https://example.com/invoice/123456","metadata":{"custom_note":"Priority customer"}}]}},"exampleType":"generated"}},"exampleType":"generated"},"9c6f5e3a-cd65-4168-a686-34b6f9486b61":{"description":"Bad Request","content":{"_mintlify/placeholder":{"schema":{"type":"object","description":""}}}},"01d4d04a-676c-4b19-8cdc-cb58d52b7459":{"description":"Unauthorized","content":{"_mintlify/placeholder":{"schema":{"type":"object","description":""}}}},"33d68d52-659e-4fdd-8ec0-c11aa1195c85":{"description":"Not Found","content":{"_mintlify/placeholder":{"schema":{"type":"object","description":""}}}}},"security":{"2b1618bc-0391-4b91-84df-6ade943083af":{"app-id":{"type":"apiKey","in":"header","name":"app-id","description":"A unique identifier assigned to each application.\n","scopes":[]},"secret-key":{"type":"apiKey","in":"header","name":"secret-key","description":"A secure token associated with the `app-id`.\n","scopes":[]}}},"servers":{"1c91a60e-d43c-401c-a1fe-8a7a6f4a7bd3":{"url":"https://api.cleverhub.co/api","description":"Sandbox Environment"},"09fe2ca7-dade-4605-ab12-a6236a4cc4f2":{"url":"https://api-merchant.helloclever.co/api","description":"Production Environment"}},"processedSecurityOptions":[{"schemes":[{"scheme":{"type":"apiKey","in":"header","name":"app-id","description":"A unique identifier assigned to each application.\n","scopes":[]},"schema":{"title":"app-id","type":"string","description":"A unique identifier assigned to each application.\n","isRequired":true,"typeLabel":"string","deprecated":false},"schemeName":"app-id","name":"app-id"},{"scheme":{"type":"apiKey","in":"header","name":"secret-key","description":"A secure token associated with the `app-id`.\n","scopes":[]},"schema":{"title":"secret-key","type":"string","description":"A secure token associated with the `app-id`.\n","isRequired":true,"typeLabel":"string","deprecated":false},"schemeName":"secret-key","name":"secret-key"}],"title":"app-id \u0026 secret-key"}]},"originalFileLocation":"api/openapi/v1-reference.yaml"},"subdomain":"helloclever-8a6f7f0c","siteName":"Hello Clever","title":"Hello Clever Developer Docs","relatedPagesConfig":{"enabled":true,"limit":3,"mode":"automatic"},"navMaps":{"firstHrefInVersion":{},"firstHrefInLanguage":{"en":{"href":"/api/aud-payid/get-payid-status","matchLevel":0},"ja":{"href":"/api/aud-payid/get-payid-status","matchLevel":0}}},"lastModified":"2026-10-02T02:48:12.442Z","originalFileLocation":"api/aud-payid/get-payid-status.mdx","locale":"en"},"headHtml":"\u003cscript data-mint-head>(function(){var d=document.documentElement,p=null;if(!p){try{p=localStorage.getItem(\"isDarkMode\")}catch(e){}if(p==='true')p='dark';else if(p==='false')p='light';if(p!=='light'\u0026\u0026p!=='dark'\u0026\u0026p!=='system')p=\"system\"}var r=p==='system'?(matchMedia(\"(prefers-color-scheme: dark)\").matches?'dark':'light'):p;d.classList.remove(r==='dark'?'light':'dark');d.classList.add(r);d.setAttribute(\"data-theme-preference\",p)})();\u003c/script>\u003cmeta data-mint-head name=\"description\" content=\"Retrieve the current status of a PayID payment request, providing real-time updates to track the state of a payment. 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This Static PayID can be used for multiple transactions, offering a persistent payment identifier that simplifies future payments and customer recognition.\n\nWhen a Static PayID is created, it securely associates essential customer details like name, email, and optional address or phone number, ensuring a streamlined payment process for returning customers. Additionally, the `customer_notification` configuration allows for real-time updates on transaction status, providing merchants with immediate feedback on payment events through a secure callback mechanism.\n","deprecated":null,"version":null,"openapi":"/api/openapi/v1-reference.yaml post /v1/customers/create_static_open_payid","href":"/api/aud-payid/create-static-payid"},{"title":"Get PayID Status","deprecated":null,"version":null,"openapi":"/api/openapi/v1-reference.yaml get /v1/payment_requests/status","href":"/api/aud-payid/get-payid-status"},{"title":"Get Static PayID List","description":"Retrieve a comprehensive list of all Static Open PayIDs registered under your account. This endpoint allows for efficient management of Static PayIDs by providing options to filter the results based on customer-specific identifiers. 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/v1/pay_to/payment_agreement","href":"/api/aud-payto/create-payment-agreement"},{"title":"Amend Payment Agreement","deprecated":null,"version":null,"openapi":"/api/openapi/v1-reference.yaml post /v1/pay_to/payment_agreement/amendment","href":"/api/aud-payto/amend-payment-agreement"},{"title":"Change Payment Agreement Status","deprecated":null,"version":null,"openapi":"/api/openapi/v1-reference.yaml post /v1/pay_to/payment_agreement/change_status","href":"/api/aud-payto/change-payment-agreement-status"},{"title":"Get Payment Agreement Detail","deprecated":null,"version":null,"openapi":"/api/openapi/v1-reference.yaml get /v1/pay_to/payment_agreement/detail","href":"/api/aud-payto/get-payment-agreement-detail"},{"title":"Get Payment Agreements","deprecated":null,"version":null,"openapi":"/api/openapi/v1-reference.yaml get /v1/pay_to/payment_agreement/search","href":"/api/aud-payto/get-payment-agreements"}]},{"group":"AUD Payout","pages":[{"title":"Create a 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/v2/payins/refund","href":"/api/payin/refund-payin"},{"title":"Cancel Payin","deprecated":null,"version":null,"openapi":"/api/openapi/v2-reference.yaml post /v2/payins/cancel","href":"/api/payin/cancel-payin"}]},{"group":"Mobile Money","pages":[{"title":"Authorizing an OTP transaction","deprecated":null,"version":null,"openapi":"/api/openapi/v2-reference.yaml post /v2/payins/confirm_otp","href":"/api/mobile-money/authorizing-an-otp-transaction"},{"title":"Resend OTP","deprecated":null,"version":null,"openapi":"/api/openapi/v2-reference.yaml post /v2/payins/resend_otp","href":"/api/mobile-money/resend-otp"},{"title":"Authorizing an STK transaction(Sandbox only)","deprecated":null,"version":null,"openapi":"/api/openapi/v2-reference.yaml post /v2/payins/authorize_stk","href":"/api/mobile-money/authorizing-an-stk-transactionsandbox-only"},{"title":"Resend STK (Sim toolkit)","deprecated":null,"version":null,"openapi":"/api/openapi/v2-reference.yaml post 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/v2/contacts/resend_verification","href":"/api/contact/resend-contact-verification"},{"title":"Update Contact (Deprecated)","deprecated":true,"version":null,"openapi":"/api/openapi/v2-reference.yaml put /v2/contact/update_info","href":"/api/contact/update-contact-deprecated"},{"title":"Get Contact Requests in a Period of Time","deprecated":null,"version":null,"openapi":"/api/openapi/v2-reference.yaml get /v2/contacts/all","href":"/api/contact/get-contact-requests-in-a-period-of-time"},{"title":"Get Contact Details","deprecated":null,"version":null,"openapi":"/api/openapi/v2-reference.yaml get /v2/contacts/detail","href":"/api/contact/get-contact-details"},{"title":"Delete Contact (Deprecated)","deprecated":true,"version":null,"openapi":"/api/openapi/v2-reference.yaml delete /v2/contacts/delete","href":"/api/contact/delete-contact-deprecated"}]},{"group":"Bank Lookup (VND only)","pages":[{"title":"Lookup via QR 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/v3/payin_links","href":"/api/gateway3/payin/create-payin"},{"title":"Get PayIn details","deprecated":null,"version":null,"openapi":"/api/openapi/v3-reference.yaml get /v3/payin_links/{uuid}","href":"/api/gateway3/payin/get-payin-details"},{"title":"Refund Payin","deprecated":null,"version":null,"openapi":"/api/openapi/v3-reference.yaml post /v3/payin_links/refund","href":"/api/gateway3/payin/refund-payin"}]}]}]},{"group":"Card API","icon":"credit-card","pages":[{"title":"Card Payment API Overview","sidebarTitle":"Overview","href":"/api/card/overview"},{"title":"Card JavaScript SDK integration","sidebarTitle":"SDK integration","href":"/api/card/sdk-integration"},{"group":"Cards","pages":[{"title":"Create Payment via Card Information (S2S)","deprecated":null,"version":null,"openapi":"/api/openapi/card-reference.yaml post /v2/cards/charges","href":"/api/cards/create-payment-via-card-information-s2s"},{"title":"Create Payment via 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This Static PayID can be used for multiple transactions, offering a persistent payment identifier that simplifies future payments and customer recognition.\n\nWhen a Static PayID is created, it securely associates essential customer details like name, email, and optional address or phone number, ensuring a streamlined payment process for returning customers. Additionally, the `customer_notification` configuration allows for real-time updates on transaction status, providing merchants with immediate feedback on payment events through a secure callback mechanism.\n","deprecated":null,"version":null,"openapi":"/api/openapi/v1-reference.yaml post /v1/customers/create_static_open_payid","href":"/api/aud-payid/create-static-payid"},{"title":"Get PayID Status","deprecated":null,"version":null,"openapi":"/api/openapi/v1-reference.yaml get /v1/payment_requests/status","href":"/api/aud-payid/get-payid-status"},{"title":"Get Static PayID List","description":"Retrieve a comprehensive list of all Static Open PayIDs registered under your account. This endpoint allows for efficient management of Static PayIDs by providing options to filter the results based on customer-specific identifiers. You can filter by email, PayID, or customer ID to quickly locate and review relevant Static PayIDs.\n\nStatic Open PayIDs are reusable identifiers that link directly to customer details, streamlining future payment interactions and providing a persistent payment method. This list can be used to monitor, manage, and organise Static PayIDs within your account.\n","deprecated":null,"version":null,"openapi":"/api/openapi/v1-reference.yaml get /v1/customers/get_static_open_payids","href":"/api/aud-payid/get-static-payid-list"},{"title":"Refund Payment","deprecated":null,"version":null,"openapi":"/api/openapi/v1-reference.yaml post /v1/payment_requests/refund","href":"/api/aud-payid/refund-payment"},{"title":"Cancel a PayID","deprecated":null,"version":null,"openapi":"/api/openapi/v1-reference.yaml post /v1/payment_requests/cancel_payid","href":"/api/aud-payid/cancel-a-payid"},{"title":"Get Payment Request List","deprecated":null,"version":null,"openapi":"/api/openapi/v1-reference.yaml get /v1/payment_requests","href":"/api/aud-payid/get-payment-request-list"},{"title":"Get Payment Request Statistics","deprecated":null,"version":null,"openapi":"/api/openapi/v1-reference.yaml get /v1/payment_requests/count","href":"/api/aud-payid/get-payment-request-statistics"}]},{"group":"AUD BSB/Account Number","pages":[{"title":"Create BSB/Account Number Payment","deprecated":null,"version":null,"openapi":"/api/openapi/v1-reference.yaml post /v1/merchants/create_bank_payment","href":"/api/aud-bsbaccount-number/create-bsbaccount-number-payment"},{"title":"Get Payment Request List","deprecated":null,"version":null,"openapi":"/api/openapi/v1-reference.yaml get /v1/payment_requests/bank_payments","href":"/api/aud-bsbaccount-number/get-payment-request-list"},{"title":"Get Payment Request Status","deprecated":null,"version":null,"openapi":"/api/openapi/v1-reference.yaml get /v1/payment_requests/bank_payments_status","href":"/api/aud-bsbaccount-number/get-payment-request-status"}]},{"group":"AUD PayTo","pages":[{"title":"Create Payment Agreement","deprecated":null,"version":null,"openapi":"/api/openapi/v1-reference.yaml post /v1/pay_to/payment_agreement","href":"/api/aud-payto/create-payment-agreement"},{"title":"Amend Payment Agreement","deprecated":null,"version":null,"openapi":"/api/openapi/v1-reference.yaml post /v1/pay_to/payment_agreement/amendment","href":"/api/aud-payto/amend-payment-agreement"},{"title":"Change Payment Agreement Status","deprecated":null,"version":null,"openapi":"/api/openapi/v1-reference.yaml post /v1/pay_to/payment_agreement/change_status","href":"/api/aud-payto/change-payment-agreement-status"},{"title":"Get Payment Agreement Detail","deprecated":null,"version":null,"openapi":"/api/openapi/v1-reference.yaml get /v1/pay_to/payment_agreement/detail","href":"/api/aud-payto/get-payment-agreement-detail"},{"title":"Get Payment Agreements","deprecated":null,"version":null,"openapi":"/api/openapi/v1-reference.yaml get /v1/pay_to/payment_agreement/search","href":"/api/aud-payto/get-payment-agreements"}]},{"group":"AUD Payout","pages":[{"title":"Create a 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