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How to Set up PayTo Agreement?

A guide on how to set up PayTo agreement

Received an email to authorise a payment agreement from Hello Clever?

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PayTo agreement needs to be authorised before proceeding further. Please find video below on how to set up your PayTo agreement with the participating Australia major banks.

Authorising a Payment Agreement​

Commonwealth Bank​

Authorise PayTo agreement with Commonwealth on Desktop​

Authorise PayTo agreement with Commonwealth on Mobile​

Expired or Rejected Payment Agreements​

What happened if the agreement is expired or accidentally gets rejected?

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When the agreement has expired, you will received a notification screen on our gateway saying the agreement has been unauthorised.

Please follow the steps below to re-enable the payment agreement:

  1. Navigate back to the first screen of Hello Clever Gateway

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  1. Choose PayTo as payment option

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  1. You should be able to see an instruction screen on how to authorise the payment agreement followed by instruction email from Hello Clever

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  1. Log on to your bank to review and authorise the PayTo agreement

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  1. Once the agreement is authorised you should be able to use PayTo right away

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